Website Privacy Policy
Life+Limb – Primary Trauma Care Foundation (“Life+Limb”, “we”, “us” or “our”) is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, support our work, sign up for communications, make a donation, engage with us as a partner, volunteer or supporter, or otherwise interact with Life+Limb.
Life+Limb is a UK registered charity (charity number 1116071).
We comply with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable data protection legislation.
The organisation responsible for your personal information is:
Life+Limb – Primary Trauma Care Foundation
Registered Charity No. 1116071
Website: www.primarytraumacare.org
If you have any questions about how we use your personal information, or wish to exercise your data protection rights, please contact us at:
Email: admin@primarytraumacare.org
Postal address: c/o McGlone Wardzynski, The Halo Trust, Progress Way, Binley Industrial Estate, Coventry CV3 2NT
Depending on how you interact with us, we may collect and process information including:
This may include:
When you visit our website, we may collect technical information such as:
Please see our Cookie Policy for further information about how we use cookies.
We may receive personal information from third parties where this is lawful and appropriate. This may include publicly available professional information, referrals, partner organisations, fundraising platforms, event providers or other organisations with which we work.
Where we obtain personal information from another source, we will provide appropriate privacy information as required by law.
We may use your personal information to:
We will only use personal information for purposes that are compatible with the reason it was collected or where otherwise permitted by law.
Data protection law requires us to have a lawful basis for processing personal information.
Depending on the circumstances, we may rely on one or more of the following:
Where we ask for your consent, we will explain what you are consenting to. You can withdraw your consent at any time.
We may process information where it is necessary for our legitimate interests as a charity and those interests are not overridden by your rights and interests.
This may include maintaining relationships with supporters and partners, communicating about our charitable work, improving our activities and managing our organisation.
We may process personal information where this is necessary to enter into or perform a contract with you.
We may process personal information where this is necessary for us to comply with a legal or regulatory obligation.
In limited circumstances, personal information may be processed where this is necessary to protect someone’s vital interests.
We will ensure that the lawful basis we rely upon is appropriate for the particular processing activity.
If you make a donation to Life+Limb, we may collect information necessary to process and administer your donation and maintain appropriate financial records.
Where donations are processed through a third-party payment or fundraising provider, your information may also be processed by that provider in accordance with its own privacy policy.
We may retain information relating to donations where this is necessary for accounting, financial, tax, legal or regulatory purposes.
If you have agreed to receive communications from us, we may contact you with information about:
You can unsubscribe from marketing or fundraising communications at any time by using the unsubscribe option provided in the communication or by contacting us.
Where we rely on consent for electronic marketing, withdrawing consent will not affect the lawfulness of processing carried out before you withdrew consent.
As a charity working internationally, photographs, videos and personal stories can be an important way of communicating the impact of our work.
Where we use identifiable photographs, videos, quotations or personal stories, we will seek appropriate permission or rely on another lawful basis where permitted by law.
We will take particular care when using information or images relating to vulnerable individuals or children.
If you believe we have used your image or personal information inappropriately, please contact us.
We do not sell your personal information.
We may share personal information where necessary and lawful with:
Where another organisation processes personal information on our behalf, we take appropriate steps to ensure that it handles the information securely and in accordance with applicable data protection law.
Life+Limb works internationally and may communicate and collaborate with individuals and organisations outside the UK.
Where personal information is transferred outside the UK, we will ensure that the transfer is made in accordance with applicable data protection legislation and that appropriate safeguards are in place where required.
This may include using an adequacy decision, appropriate contractual safeguards or another lawful transfer mechanism.
We take appropriate technical and organisational measures to protect personal information against:
Access to personal information is limited to people who need it for legitimate organisational purposes.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted to or through our website.
We retain personal information only for as long as is reasonably necessary for the purposes for which it was collected, including to meet legal, accounting, reporting and regulatory requirements.
The length of time we retain information will depend on the type of information and why we hold it.
When personal information is no longer required, we will securely delete it, anonymise it or otherwise dispose of it appropriately.
Under UK data protection law, you may have rights including:
These rights are not absolute and may not apply in every circumstance.
If you wish to exercise one of these rights, please contact us using the details provided above.
We may need to verify your identity before responding to a request.
Further information about individual rights is available from the Information Commissioner’s Office (ICO).
If you have a question, concern or request relating to the way we handle your personal information, please contact us first:
Email: admin@primarytraumacare.org
We will consider your concern and aim to respond appropriately and within the applicable legal timeframe.
You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe that we have not handled your personal information appropriately.
Information Commissioner’s Office
Website: ico.org.uk
The ICO recommends that organisations make their privacy information easily accessible and provide information about how people can exercise their rights and make a complaint.
Our website may use cookies and similar technologies to provide essential website functionality, understand how visitors use our website and, where applicable, support other website functions.
Some cookies are necessary for the website to operate. Other, non-essential cookies will only be used where the appropriate consent has been obtained.
For more information about the cookies we use and how you can manage your preferences, please see our Cookie Policy.
The ICO states that visitors should be told about cookies being used and that consent is generally required for non-essential cookies.
Our website may contain links to external websites, including those of partner organisations, research publications, training resources, fundraising platforms and social media services.
This Privacy Policy applies only to the Life+Limb website.
We are not responsible for the privacy practices, content or security of external websites. We recommend that you read the privacy policy of any external website you visit.
Our website is not specifically directed at children.
Where our activities involve children or young people, we will take appropriate steps to protect their personal information and will provide additional privacy information where appropriate.
We may update this Privacy Policy from time to time to reflect changes in our activities, technology, legal requirements or data protection practices.
The latest version will always be published on our website, with the date of the most recent update shown at the top of the policy.
We encourage you to review this page periodically.
If you have any questions about this Privacy Policy or how Life+Limb handles personal information, please contact:
Life+Limb – Primary Trauma Care Foundation
Registered Charity No. 1116071
Email: admin@primarytraumacare.org
Website: www.primarytraumacare.org
Privacy Policy last updated: September 2026
